Refund Policy
Thank you for choosing Food Remedies India (“FRI,” “we,” “us,” or “our”) and purchasing our products. We value your satisfaction and want to ensure that you have a clear understanding of our refund policy.
Refund Eligibility
FRI Products: Our refund policy applies to purchases of FRI Products. It does not apply to any other products or services not provided by FRI.
Eligibility Period: You are eligible for a refund within 15 days from the date of purchase. After this period, we may not be able to process a refund.
Refund Process
To request a refund, please follow these steps:
Contact Us: Send an email to fri.markerting@gmail.com with the subject line “Refund Request” and include the following information:
- Your name and contact information.
- The order number.
- The reason for the refund request.
- Any relevant supporting documentation.
Review and Approval: We will review your request and determine whether you meet the refund eligibility criteria. We reserve the right to deny a refund if we believe the request does not meet our criteria.
Notification: We will notify you of our decision by email. If your refund request is approved, we will process the refund within 15 business days. Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.
Non-Refundable Items
Certain items are non-refundable, including:
- Downloadable digital products or services that have been accessed or used.
- Perishable goods.
- Custom-made or personalized products.
- Services rendered, where the service has been completed or partially completed.
Changes to the Refund Policy
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of our products following the posting of changes constitutes your acceptance of those changes.
Returns Policy
Thank you for choosing Food Remedies India (“FRI,” “we,” “us,” or “our”) and purchasing our products. We want to make sure you have a hassle-free experience with returns. Please read our simple returns policy below:
Returns Eligibility
FRI Products: Our returns policy applies to purchases of FRI Products only. It does not apply to any other products or services not provided by FRI.
Eligibility Period: You are eligible for a return within 15 days from the date of purchase. After this period, we may not be able to process a return.
Return Process
To initiate a return, please follow these steps:
Contact Us: Send an email to fri.marketing@gmail.com with the subject line “Return Request” and include the following information:
- Your name and contact information.
- The order number.
- The reason for the return.
- Any relevant supporting documentation.
Review and Approval: We will review your request and determine whether you meet the return eligibility criteria. We reserve the right to deny a return if we believe the request does not meet our criteria.
Notification: We will notify you of our decision by email. If your return request is approved, please follow the instructions provided in the email for the return process.
Processing Time: Once we receive the returned item, we will process the return within 15 business days. Please note that it may take additional time for the refund to appear in your account depending on your payment method and financial institution.
Non-Returnable Items
Certain items are non-returnable, including:
- Downloadable digital products or services that have been accessed or used.
- Perishable goods.
- Custom-made or personalized products.
- Services rendered, where the service has been completed or partially completed.
Changes To The Returns Policy
We reserve the right to update or modify our returns policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of our products following the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions or concerns about our returns policy, please contact us at:
Food Remedies India
Email: fri.marketing@gmail.com
Phone: +91 9488572428
Address: No.5, 2nd Floor, 6th Street, Kumaran Nagar, Lawspet, Pondicherry-605008